We support a long-term free return service. Customers can apply for return application for purchased goods within the effective return cycle. Return applications need to ensure that the goods are kept in original unused condition, with complete accessories and intact outer packaging, so as to pass return inspection smoothly.

Customers need to initiate return requests through official designated channels. After the returned goods are received, inspected and verified by our warehouse team, the formal refund process will be launched immediately.

After the return goods pass inspection and confirmation, the refund will be completed within the unified processing cycle. The refund amount will be fully returned according to the actual payment amount of the order. No additional deduction of handling fee, return freight or service fee will be made.

All return-related freight and additional expenses shall be undertaken by our platform. Customers do not need to bear any cost in the return link. For service problems such as abnormal orders and non-receipt of packages, you can contact the official customer service channel to apply for targeted solutions such as re-delivery or refund.